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How do I get support?

How do I get support?

Please contact our Support Team:

Chat - On every page of our website, you can click the online chat button to connect with a Support Agent during office hours. The chat feature is convenient as Agents can see where you are on the site and your account details to help resolve issues quickly. You can also use chat to leave a message if our Agents are offline and they will get back to you.

Email -

Our Support Agents are available:

Monday-Friday: 24hours

Saturday: 9am-6pm GMT+8

Last updated on Oct 31, 2023