Help Center - JLCPCB Support
Hello, How can we help?
Online Chat
Get a fast reply to your questions.
Mon-Fri: 24 hours Sat: 9:00 am - 6:00 pm, GMT+8
Contact Support
Write to our support at any time.
Mon-Fri: 24 hours Sat: 9:00 am - 6:00 pm, GMT+8
Contact Sales
Talk to our sales team
Q&A
Find answers, ask questions
Quality Complaint
Complaint about product quality
Service compliant
Complaint about customer support
Quick Links
Browse common questions
Get Started
How do I use a coupon for my order?
$54 New Customer Coupons
Instructions for ordering
Show All >Ordering
How do I place a PCB order?
How do I place a PCBA order?
How to order multiple different PCBs together?
Show All >PCB & Stencil
PCB Design Instructions for Edge Plating
BGA Design Guidelines - PCB Layout Recommendations for BGA packages
How to generate Gerber and Drill files in KiCad 6
Show All >PCB Assembly
Panelizing your PCB for Assembly
What is JLCPCB Parts Pre-order Service?
PCB Assembly FAQs
Show All >Other Services
Searching for products
Order a product
Order Status
Show All >Shipping & Delivery
About US State Sales and Use Taxes
Customs, Duties and Taxes
Shipping Methods and Delivery Time
Show All >Payment & Invoice
How to Transfer Money to JLCPCB Balance
What payment methods are available?
Is my payment information safe?
Show All >Collab & Activities
Apply for being JLCPCB Brand Advocates
How to Apply for Free PCB - Education Program
JLCPCB Online API Application 【Temporarily Suspended】
Show All >Certificates
Certifications
UL Certification
ROHS and Lead-Free Compliance
Privacy & Policies
Privacy Policy
Terms & Conditions
JLCPCB Cookie Notice
Show All >